Payment

Payments can be made via Paypal only.  When using the shopping you will be taken to the paypal website for your secure check out.  You may pay via paypal using the following methods:  Mastercard, Visa, Amex, Discover and echeck.  If you wish to mail a money order you may contact me with your order and I will gladly give you instructions on how to do this.

Shipping of Embroidery Designs

All embroidery designs will be emailed within 24 hours of receiving a notification of cleared payment, with the exception of Sunday as this is a day of worship and time with my family. I will however send them first thing on Monday morning.    Please be aware that it may take as many as 5 business days excluding weekends and holidays for an echeck to clear.  If you do not receive your designs within 24 hours please check your spam folder.  If they are not there please contact me so we can find out where they are.

If you have requested a backup copy on a cd they will be mailed via USPS first class mail on the next business day after payment.

Shipping of goods

Other items requiring shipping will be shipped via USPS Priority Mail only.  I ship on Thursday's. 

Monogrammed items may take up to two weeks after order for you to receive them.  If the item is in stock I will get it to you quicker.

Return Policy

Due to the nature of my products.  Returns are not accepted.  If you have problems with designs you have purchased please let me know and I will work with you to get the problems resolved.  Refunds can not be given on personalized items once they have been monogrammed and shipped.

If you have any questions concerning payment and shipping please contact me at macybugemb@aol.com